order and returns
After your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.
To place an order, browse our products, select the item you want, and add it to your cart. Then, proceed to checkout, provide your shipping and payment information, and confirm your order.
Our return policy allows for returns within 30 days of the delivery date. The item must be unused and in its original packaging. Please refer to our Returns & Exchanges page for more details.
Yes, we do offer international returns. However, please note that return shipping costs may vary, and you should contact our customer support for assistance.
Ordering from AYO
How To place an order with AYO, visit our website and browse our products. Select the item(s) you want, add them to your cart, and proceed to the checkout.
AYO's return policy allows for returns within 30 days of the delivery date. Items must be unused and in their original packaging. For detailed information, please visit our Returns & Exchanges page.
To start a return or exchange, log in to your AYO account, go to the Order History section, and select the relevant order. Follow the provided instructions to request a return or exchange.
AYO does not charge restocking fees for most returns. However, certain products may have specific return conditions. Please review our return policy for details.
AYO accepts a range of payment methods, including major credit/debit cards and online payment platforms like PayPal.
